Edit an order
Customers sometimes give a wrong address or change their mind after ordering. You can edit an order at any time, and every change is saved to the order history.
Steps
- Open the order from the Orders list.
- Tap Edit to open the edit panel.
- Use the tabs to update what you need:
- Customer — name, phone, address, and customer note.
- Items — add or remove products and change quantities.
- Delivery — choose a different delivery zone or adjust the delivery charge.
- Payment — change the payment method or payment status.
- Add a short edit note explaining the change (optional but recommended).
- Tap Save.
Note: Changing the delivery zone updates the delivery charge automatically, and free-delivery thresholds are applied where they qualify.
Tips
- All edits appear in the Order History timeline, so you always have a record of what changed and when.
- For payments received partly online and partly on delivery, set the amount paid online in the Payment tab; the remaining cash-on-delivery amount is calculated for you.
What’s next
Once details are correct, ship the order with a courier.
Still need help?
Our team is here for you. Reach out and we’ll get you sorted.