WhatsApp button

A floating WhatsApp button lets shoppers reach you instantly with their questions — a simple way to win sales when someone hesitates before buying.

Steps

1. Open Integrations from the sidebar and choose Messaging.
2. Find WhatsApp and turn it on.
3. Under Basic, enter your business number (digits only — the +88 prefix is added for you).
4. Under Display, choose where it appears (browsing pages and/or product pages), the position (left or right), the button style (icon only, or icon with text), and device visibility (mobile, desktop, or both).
5. Under Messages, set the button text and a pre-filled message that opens when a shopper taps it. On a product page, the message can automatically include the product name.
6. Open the Preview tab to see how it looks, then Save.

Note: A friendly pre-filled message such as “Hi, I’d like to know more about” makes it easy for shoppers to start the conversation.

Tips

• Keep button text short so it fits neatly on mobile screens.

What’s next

Set up email notifications so you never miss an order.