Customer accounts (Beta)

Customer accounts let shoppers sign in to your storefront to view their order history and save a wishlist. It’s an optional advanced feature, currently in Beta.

Steps

1. In the sidebar, open Advanced and turn on User Management. Once enabled, a User Management page appears under Advanced.
2. Open it and go to Settings.
3. Under Sign-in methods, choose how customers sign in — Phone number with one-time code (passwordless), Phone number and password, and/or Email and password. At least one method must be enabled.
4. Under Account at checkout, choose whether shoppers are prompted to register: Do not ask, Optional, or Required. With Optional, a shopper can continue as a guest, create an account, or log in.
5. Save your settings.

When a shopper signs in with a one-time code, the OTP message is branded with your store name. New and returning customers appear in the Customers tab, where you can see their orders and details.

Note: Customer sign-in codes are sent using your store’s SMS credits. Keep a balance topped up so codes can always be delivered.

What’s next

Top up and manage your balance in SMS credits.