Staff accounts

Staff accounts let your team help run the store with their own credentials, while you control exactly what each person can see and do. It’s an optional advanced feature.

Steps

1. In the sidebar, open Advanced and turn on Staff Management. Only the store owner can enable it. Once on, a Staff page appears under Advanced.
2. Open Staff and tap Invite staff member.
3. Enter the person’s Full name, Phone number, an optional email, and a Password.
4. Choose a Role — Manager, Staff, Sales, or Support. Each role grants a sensible set of permissions, from full access (except billing) down to view-only.
5. If you need to fine-tune, adjust individual Permissions to override what the role allows for that person.
6. Save the invite, then share the staff sign-in link with your team. Each staff member logs in with their own phone and password and sees only what their role allows.

Note: Staff accounts are for your own team. To let a Sohoj Dokan partner help manage your store, use partner access instead.

What’s next

Review who else can reach your store in partner access & permissions.